Night Auditor

PR Hotels • Saskatoon, SK

13d • CA$0 - CA$18 • Onsite

About The Position

The Holiday Inn Express & Suites Saskatoon Centre is looking for a new Night Auditor to join their team. This role is foundational to the hotel's operation, focusing on balancing and closing the day's business accurately and timely, preparing the hotel for the next day's operation, and ensuring the safety of guests and employees. The Night Auditor has the authority to exceed guest expectations and create a lasting positive impression. This position will include the night shift any day of the week or weekend and occasional day or afternoon/evening shifts if needed.

Requirements

• Must be able to work evenings from 11:00pm to 7:00am including weekends and statutory holidays.
• Must have a minimum of one-year front desk experience.
• Previous Front Office experience required.
• Must be able to speak, read, write, and understand English. Requires good communication skills both written and verbal.
• Must be able to read and write to facilitate the communication process.
• Must possess basic computer skills and knowledge.
• General knowledge of Saskatoon and its attractions.
• Must be able to stand and exert well-paced ability for up to 4 hours in length.
• Must be able to lift to 15 lbs. occasionally.
• Ability to spend extended lengths of time viewing a computer screen.

Responsibilities

• Ensures the proper completion of all night audit duties and checklists.
• Resolves guest problems quickly, efficiently, and courteously.
• Registers, processes, and greets after-hours arrivals promptly, welcoming them to the hotel.
• Stays current with developments in the hotel by reviewing the communication binder and memo’s each shift and updating the communication log for the next shift.
• Ensures all customers establish credit upon check-in.
• Verifies all information on reservations check-in, name, address, method of payment, etc.
• Effectively communicates with guests on noise complaints and issues.
• Produces accurate and timely reports and correctly handles cash transactions.
• Accounting duties include verifying the accuracy of transactions and completing daily revenue audits, posting transactions, performing end-of-day procedures, compiling, and running statistical reports for all departments and transfer of information into our accounting system.
• Provides support to any guests needing assistance and deal with issues as they arise.
• Acts as hotel liaison during night hours.
• Prepares nightly reports detailing security activities out of the ordinary in the nightly daily snapshot.
• Assists with any security issues that may arise during the shift, and lends assistance as required and directed.
• Reports any deficiencies, damages or repairs required.
• Monitors fire and life safety systems and respond to any alarms.
• Assists with other duties assigned.

Benefits

• On the job training
• Uniforms are provided
• Competitive starting wages
• Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
• Professional development training
• IHG Employee Room Discounts are available when you travel to any one of our 6000 hotel destinations worldwide.
• IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
• Monthly employee appreciation celebrations
• A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed