Night Auditor | Dayton Fairfield Inn Water Street

Shaner Hotels • Dayton, OH

1d

About The Position

Are you a night owl with a passion for hospitality? Join our dynamic hotel team as a Night Auditor, where no two nights are ever the same. While the city sleeps, you'll be the guardian of unforgettable guest experiences and the master of behind-the-scenes operations. What You'll Do: Transform late-night check-ins into warm welcomes, turning tired travelers into happy guests. You'll be the problem-solver, the friendly face, and the go-to person who keeps our hotel running smoothly through the midnight hours. Think of yourself as part concierge, part financial wizard, and part hospitality hero. Your night-time adventures will include:

Creating magical moments for guests, from helping with late-night requests to ensuring their stay exceeds expectations

Mastering our hotel systems to handle check-ins and check-outs with style

Balancing daily transactions with precision (your inner accountant will love this part!)

Crafting detailed reports that keep our operation running like clockwork

Being the champion of guest satisfaction when the unexpected happens

Requirements

• A high school diploma and a year of customer service experience (hotel experience is a bonus!)
• The ability to turn conversations with guests into connections
• Computer skills that would make any tech enthusiast proud
• Knowledge of local hotspots and hidden gems to share with our guests

Nice To Haves

• Spanish language skills

Responsibilities

• Transform late-night check-ins into warm welcomes
• Mastering hotel systems to handle check-ins and check-outs
• Balancing daily transactions with precision
• Crafting detailed reports
• Champion of guest satisfaction

Benefits

• You'll work in an environment where every shift brings new stories, where your problem-solving skills shine, and where you can make a real difference in people's travel experiences.
• Yes, you'll work some holidays and weekends, but you'll be part of creating memorable moments for guests when they least expect them.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED