Night Auditor- Part- Time - Fairfield Inn San Bernardino

WS Management•San Bernardino, CA

1d•Onsite

About The Position

Fairfield Inn by Marriott is looking for a dependable, customer- focused Night Auditor to join our team. This position is responsible for providing exceptional guest service during overnight hours while completing daily account and front desk responsibilities. If you enjoy working independently, are detail-oriented, and take pride in creating a welcoming environment for guests, we'd love to hear from you.

Requirements

Prior hotel front desk or night audit experience preferred ( Marriot brand experience is a plus!)
Enjoy working in a guest service oriented environment.
Excellent communication and multi tasking skills.
Strong attention to detail and ability to work independently.
Experience with similar PMS is a plus
Ability to accurately follow instructions, both verbally and written.
Self Starter, must show initiative, including anticipating guest and operational needs.
Have the ability to multi-task in a fast paced environment.

Nice To Haves

Marriot brand experience is a plus!
Experience with similar PMS is a plus

Responsibilities

Greeting guests upon arrival, checking them in and providing them with any information they need to enjoy their stay.
Responding in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Answering the telephone and e-mails in a timely & professional manner. (Calls must be answered by the third ring).
Coordinating solutions quickly when guests experience problems in their room and ensure items are shared for follow-up with proper departments.
Performing hotel accounting functions as directed including reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.
Communicating with Management team and department heads on any deficiencies or issues found for the day.
Keeping the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.
Learning the property systems and be able to navigate the system quickly and efficiently including following Emergency Procedures and running necessary reports and distributing accordingly.
Help set up breakfast area and ensure morning readiness.
Completes and distributes required audit processes and reports.
Serves as Manager on duty for overnight shift. Contacts hotel leadership when operational matters require additional insight and authority.
Following and processing proper cash/check/credit card/AR control procedures always using proper guidelines and security.
Verifies and balances F&B Micros.
Adjusts or corrects accounts as needed.
Maintaining responsibility and proper security over cash and deposits at all time
Help set up breakfast area and ensure morning readiness
Preforming all other task and assignments requested by manager.