Night Auditor - Part Time - Weekend

John Rutledge House Inn • Charleston, SC

2d • Onsite

About The Position

The John Rutledge House Inn is seeking a part-time Night Auditor to join their team. This role involves verifying guest folio charges, posting room charges, processing deposits, reconciling credit card charges, and closing the daily credit card batch. As the sole employee on duty during the shift, the Night Auditor is also responsible for providing concierge, bell, and housekeeping services overnight. This includes assisting guests with check-in/check-out, handling reservation calls, and addressing any other guest issues. The position requires a high level of responsibility for building security and ensuring public spaces are clean and orderly.

Requirements

• Must be available to work every other Friday and Saturday from 11pm - 7am.
• An ideal night auditor should be comfortable working alone without any assistance.
• Must be able to positively interact with guests in a cordial and congenial manner
• Must be detail-oriented and able to catch any errors or discrepancies in the computer system. The organization is a key aspect of the job.
• Familiarity with Windows operating system, Microsoft Office products, email, and multi-line phone systems required

Nice To Haves

• Previous hotel or audit experience is preferred.
• Familiarity with Charleston restaurants and events is also preferred.

Responsibilities

• Completing all steps of the night audit process
• Compiling and collating all night audit reports and paperwork and delivering paperwork to necessary parties
• Preparing coffee service, collecting breakfast cards, delivering newspapers, and preparing paperwork for the morning concierge.
• Answer all incoming phone calls and assist as necessary, including taking room reservations. The audit is not expected to make reservations for tours or restaurants but should be able to make appropriate recommendations.
• Handle all steps of the check-in and check-out process, both as concierge and bell.
• Create the housekeeping sheet from assignments sent by the housekeeping manager.
• Responsible for the security of the building including the ability to handle fire alarm procedures and non-guests not welcomed during night hours.
• Ensure all public spaces are clean and orderly before the end of the shift.
• Responsible for informing relevant staff of any potential problems that must be handled during the daytime, as well as sending out an end-of-shift report for all front desk and management staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees