Night Auditor

EVEN Hotels•Omaha, NE

33d•Onsite

About The Position

EVEN Hotel Downtown Omaha is seeking a dependable, detail-oriented Night Auditor to join our team. This position is ideal for someone who enjoys working independently, has strong customer service skills, and is comfortable balancing financial reports while ensuring our guests receive exceptional overnight service. The right candidate will have flexibility and be able to help with other shifts as needed.

Requirements

Previous hotel front desk or night audit experience preferred, but not required.
Strong computer and basic accounting skills.
Excellent attention to detail and organizational abilities.
Ability to work independently with minimal supervision.
Professional appearance and communication skills.
Dependable attendance and punctuality are required.
Must be able to stand for extended periods and occasionally lift up to 25 pounds.

Responsibilities

Welcome and assist guests with overnight check-ins and check-outs.
Provide exceptional customer service while handling guest requests and resolving concerns.
Complete the nightly audit process accurately and on time.
Balance daily revenue, post charges, and reconcile financial reports.
Prepare reports for hotel management and accounting.
Answer incoming phone calls and assist with reservations when needed.
Monitor hotel security throughout the night and respond appropriately to emergencies.
Perform property walks and ensure public areas remain clean, safe, and secure.
Coordinate with housekeeping and maintenance regarding overnight issues.
Prepare the front desk for the morning shift.