Full-time Night Auditor

Sage Hospitality Group•Denver, CO

11d•$21 - $21•Onsite

About The Position

The Night Auditor is responsible for auditing, balancing, and reporting on various hotel operations such as food and beverage outlets, front desk, and gift shop to ensure accurate and timely information, adherence to company policies, and fraud prevention. This role also involves providing professional and courteous service to guests, responding to inquiries, and managing reservations and guest concerns.

Requirements

High school education or equivalent experience.
Ability to operate personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
90% of shift is standing.
Repeated bending and kneeling required while filing.
Must be able to reach all areas of the hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.

Nice To Haves

Accounting background preferred.

Responsibilities

Audit, balance, and report on all food and beverage outlets' cash and credit operations, including checks, over/short figures, deposits, counts, house charges, and postings.
Audit, balance, post, and report on front desk operations, including room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, and cash handling.
Audit, balance, and prepare/verify Room information reports for management.
Prepare and input statistics and income journal sheets for daily reports.
Balance and close all bank ticket codes daily.
Run night audit final after ensuring all revenues are in balance nightly.
Greet and complete check-in procedures for arriving guests using manual and computerized methods.
Facilitate guest departure (check-out) by following established procedures to close guest accounts.
Maintain good customer relations by staying informed about in-house and area functions to answer guest questions.
Operate PBX equipment, handle incoming and outgoing calls, schedule wake-up calls, and page guests.
Perform duties of a Front Desk Clerk, including express checkouts.