Night Auditor
Hotel Indigo Dallas Downtown•Dallas, TX
•Onsite
About The Position
We are in search for a friendly, customer service oriented individual to fulfill a Full-time Night Auditor role. The Night Auditor is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
Requirements
- Customer service experience required
- Experience handling cash, credit card procedures, and use math concepts
- Outstanding verbal and written communication skills
- Attention to detail and organizational skills
Nice To Haves
- Previous experience in hospitality preferred
Responsibilities
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
- Assist guests and resolve guest challenges to ensure 100% guest satisfaction.
- Accurately conduct all cash handling and credit card processing activities.
- Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures.
- Perform any other job related duties as assigned.
Benefits
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages (full-time and part-time employees)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
