Night Auditor
ROI Hospitality Development•Rhinelander, WI
•Onsite
About The Position
The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. This is a part-time position, requiring work two nights a week.
Requirements
- High School diploma/GED required
- Customer service experience required
- Experience handling cash, credit card procedures, and use math concepts
- Attention to detail and organized
Nice To Haves
- Previous experience in hospitality preferred
Responsibilities
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Explain and provide any promotional items to each guest checking in
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- Cover other areas of hotel as needed
- Document any guest accidents by completing the accident report form
- Complete the maintenance log whenever a complaint is reported
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm manner
- Other duties as assigned
Benefits
- Medical and Dental Insurance
- PTO
- Competitive Pay
- 401(k) Retirement Savings Plan
- Life Insurance
- Disability Insurance
- Hotel Room Discounts
- Ongoing Training and Career Development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
