Night Auditor

Peachtree Group Hospitality Management • Dallas, TX

7h • Onsite

About The Position

Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.

Requirements

• Proactive thinking
• Guest security awareness
• Cash handling accuracy

Responsibilities

• Completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk.
• Assisting guests with check-ins and check-outs, processing reservations, and responding to guest inquiries, ensuring a high level of service throughout the overnight shift.
• Keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Checking the front desk log for problems, special requests, etc.
• Greeting, registering, and assigning rooms to guests.
• Processing guest registrations, including collecting payment.
• Preparing express checkout folios.
• Maintaining room status inventory.
• Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintaining and cleaning the lobby and bathroom as needed.
• Communicating all information to the following shift to ensure a smooth transition.
• Working closely with all hotel departments to ensure the highest quality of customer service.
• Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explaining in-room and hotel features.
• Completing all required shift paperwork, and night audit reports daily.
• Performing other duties as assigned by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed