Night Auditor - Full Time

Hyatt House Hotel Sacramento•Sacramento, CA

1d•$20 - $21•Onsite

About The Position

At Generation Hospitality Group, we believe our associates are the key to our success and we are committed to taking good care of them. Both full-time and part-time associates are eligible for our benefit plan offerings after 30 days of employment. Additionally, you will receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, and hotel stay discounts. For those who need earlier access to their pay, we have partnered with PayActive. Our core values include treating each other with respect, inspiring each other to be our best, and being diligent in our work. If these values resonate with you and you are looking for a workplace where your hard work and commitment are valued and rewarded, we encourage you to join us! JOB SUMMARY: The Night Auditor is responsible for checking the accuracy of front office accounting records and for daily summarization and compilation of information for the hotel's financial records. This role tracks room revenue, occupancy percentages, and other front office operating statistics. The Night Auditor prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. They post room charges and room taxes to guest accounts, including guest transactions not posted during the day by the front office cashier. Additionally, the Night Auditor acts as an overnight front desk agent.

Requirements

Ability to walk or stand for long periods of time as customary in a hotel front office environment.
Ability to communicate effectively both verbally and in writing.
Minimum one year of hotel front desk experience.
Experience handling cash.
Experience with accounting procedures.
Experience with general administrative tasks.

Responsibilities

Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
Verifies that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system.
Can function as a front desk agent especially in terms of check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Prepare of End of day procedure.
Must have complete knowledge of emergency procedures.
Balance the day’s charges, making corrections as necessary.
Understand principles of auditing, balancing, and closing out accounts.
Operate hotel PMS and other front office equipment.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
Other duties as required or assigned by member of management.