Night Auditor - Part Time - TownePlace Suites Dulles - starting at $18/Hour

B.F. Saul Company Hospitality Group • Sterling, VA

2d • Onsite

About The Position

Join the amazing team at the Towneplace Suites Dulles! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B.F. Saul Company Hospitality high standards of quality to ensure guest satisfaction. This is a Part Time position requiring availability for Fridays and Saturdays working 11pm-7am shifts.

Requirements

• High school diploma or GED required.
• 2+ years prior guest service experience required, preferably in a hospitality setting.
• Excellent computer knowledge and communication skills needed.
• Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
• Ability to lift, push and pull up to 75 pounds on an occasional basis.

Nice To Haves

• Prior night audit or accounting experience preferred.

Responsibilities

• Performs the manager-on-duty role during 3rd shift.
• Anticipates and responds to guests in a friendly and positive manner.
• Responsible for providing the highest level of service.
• Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Understands and follows Towneplace Suites guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
• Monitors room availability, follows restrictions, and all booking policies and procedures.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• Follows Towneplace Suites procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to Towneplace Suites general work rules and department procedures.
• Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with Towneplace Suites brand, local, state and federal regulations.
• Follows all Towneplace Suites procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED