Night Auditor - Part Time

HRI Hospitality•Davis, CA

1d•$17 - $27•Onsite

About The Position

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days. This position will only be 1 shift a week and occasionally to fill in for coverage (request days off and vacations).

Requirements

A minimum of one (1) year of front office and experience preferably within a Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.

Responsibilities

Completes all daily night audit & front desk checklist.
Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
Maintain knowledge of all hotel features, services, hours of operation, room types
Ensure all reservations that need to be made manually are in the system.
Assists in executing goals such as HH enrollments and raising survey scores.
Balance and reconcile daily financial transactions.
Run and review daily reports (e.g., room charges, revenue summaries)
Audit and verify front desk and food & beverage postings and transactions.
Ensure all reservations, cancellations and no-shows are properly logged.
Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.