Night Auditor - The Elmore Hotel

Coury Hospitality • Southlake, TX

3d

About The Position

The Night Auditor oversees front desk operations during overnight hours while completing daily audit and financial reporting functions. The role ensures accurate financial reconciliation, maintains hotel security and guest service standards overnight, and provides a calm, professional, service-oriented presence consistent with luxury and boutique hotel expectations.

The Night Auditor performs nightly audit procedures, balances and closes daily revenue, prepares audit reports, and carries out front desk agent duties such as guest check-in and check-out. The role is the primary overnight contact for guest requests and concerns, monitors and walks the property to support safety and readiness, coordinates with other hotel services, responds to emergencies, maintains confidential and accurate records, and prepares the front desk and lobby for the morning shift. Additional tasks or revised responsibilities may be assigned based on management discretion and business needs.

Requirements

• Strong attention to detail and accuracy in financial and audit functions.
• Excellent verbal and written communication skills.
• Ability to work independently and make sound decisions overnight.
• Strong organizational, time management, and problem-solving skills.
• Proficiency with property management systems and basic accounting functions.
• Professional demeanor and ability to remain calm in overnight or emergency situations.
• Ability to multitask while maintaining service standards.
• Flexibility to work overnight shifts, weekends, and holidays.
• Ability to stand for extended periods.
• Ability to sit, bend, reach, and move throughout the property as needed.
• Ability to operate computers, phones, and standard office equipment.
• Ability to conduct overnight property checks.
• Must wear required personal protective equipment in accordance with job responsibilities.

Nice To Haves

• Prior front desk or night audit experience in a luxury or boutique hotel.

Responsibilities

• Perform nightly audit procedures and reconcile daily financial transactions and reports.
• Balance and close daily revenue, including room charges, taxes, and payments, in accordance with hotel policies.
• Prepare and distribute daily audit reports for management review.
• Perform front desk agent duties during overnight hours, including guest check-in and check-out.
• Serve as the primary overnight point of contact for guest requests, concerns, and service recovery.
• Communicate professionally and discreetly with guests about overnight requests, inquiries, and concerns.
• Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
• Conduct scheduled overnight property walks to check safety, cleanliness, and operational readiness.
• Coordinate with housekeeping, maintenance, security, and bell services as needed overnight.
• Arrange timely delivery of guest amenities, special requests, and service recovery items during the overnight shift when applicable.
• Respond to emergencies according to established safety and security procedures.
• Maintain accurate guest records and protect the confidentiality of guest and financial information.
• Verify room status, availability, and rates in coordination with Front Office and Revenue teams.
• Keep the front desk and lobby clean, organized, and polished.
• Prepare the front desk and lobby for the morning shift.
• Follow health, safety, security, and privacy procedures.
• Perform additional or revised tasks assigned by the manager based on business volume and operational needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed