Night Auditor

Pyramid Global Hospitality • College Station, TX

6d • Onsite

About The Position

The Night Audit Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees. Accurately balances and audits the hotel’s income and expenses for the current 24-hour period.

Requirements

• Must have the ability to work the overnight hours
• A high attention to detail
• High school diploma or equivalent.
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Computer skills
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Check guests in, ensure proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Provide exceptional customer service with smiles and empathy.
• Thoroughly complete all guest transactions.
• Promote and sell special hotel programs.
• Interact with fellow team members professionally, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and hotel policies.
• Maintain house bank and able to handle cash.
• Communicate all pertinent information to the Front Office Managers and Supervisors.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Balance and audit hotel revenue accuracy, cashier’s reports, guest, and house accounts.
• Assist in the preparation of all reports relevant to daily revenue.
• Any other tasks assigned by a Leadership.

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED