Part Time Night Auditor | Hotel Hive | Modus by PM Hotel Group | Washington DC

PM New•Washington, DC

2d•Onsite

About The Position

We're looking for a Part Time Night Auditor who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is a dedicated, personable, organized professional, who communicates well. This person will play a critical role in the Front Office team as they "hold down the fort" so to speak during the overnight shift, preparing their colleagues for the next day. This position is scheduled for 11pm-7am. This part time position is non-exempt and reports to the Rooms Manager. $21/hour Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC’s first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC.

Requirements

Think on your feet, use good judgment and problem solve in a fast paced environment
Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you
Exceptional communication skills both verbal and written.
Knowledgeable in Microsoft Office.
Open availability required.
Must be prepared to work overnight shifts 11pm-7am

Responsibilities

Serve as the heart, mind, and soul of the hotel during the overnight shift
Provide exceptional personalized customer service and experiences to guests
Live like a local. Have knowledge of the neighborhood and city
Provide support to guest services leaders and the entire hotel team.
Create a warm and welcoming atmosphere
Close the day functions of the hotel- account for daily activity by organizing and verifying information
Run/Distribute daily reports for the hotel