Night Auditor

The Ohio State University•Columbus, OH

9d•Onsite

About The Position

The Night Auditor position is a critical part of the operation of the Blackwell Hotel, responsible for initiating and completing the end of day process, the audit and reconciliation of all revenue postings for the overall operation. This position reviews and submits daily financial data, ensures prompt and accurate reporting of information to Blackwell management; reconciles and posts transactions into the property management system (OPERA); processes guest arrivals and departures and prepares guest bills for next day check outs; conducts security walks throughout the hotel and is the security point of contact for hotel guests; performs various administrative and accounting tasks including but not limited to: balancing revenue and expense transactions, processing, formatting and distributing daily reports for multiple departments. As with all guest services positions, the auditor position contributes to the hotel's commitment to high quality guest service, providing prompt, courteous and professional delivery of services; knowledge of safety and security procedures; accounting skills; attention to detail and organizational skills; always maintains professional appearance; provides positive, proactive solutions to guest concerns while demonstrating empathy; and is a team player, willing to “pitch-in” and help other departments with job tasks (i.e. housekeeping, security, maintenance, food and beverage team).

Requirements

Accounting skills
Attention to detail
Organizational skills
Ability to provide prompt, courteous and professional delivery of services
Knowledge of safety and security procedures
Ability to maintain professional appearance
Ability to provide positive, proactive solutions to guest concerns while demonstrating empathy
Willingness to be a team player and assist other departments

Nice To Haves

Experience with OPERA property management system

Responsibilities

Initiate and complete the end of day process.
Audit and reconcile all revenue postings for the overall operation.
Review and submit daily financial data.
Ensure prompt and accurate reporting of information to Blackwell management.
Reconcile and post transactions into the property management system (OPERA).
Process guest arrivals and departures.
Prepare guest bills for next day check outs.
Conduct security walks throughout the hotel.
Serve as the security point of contact for hotel guests.
Balance revenue and expense transactions.
Process, format, and distribute daily reports for multiple departments.
Provide prompt, courteous, and professional delivery of services.
Demonstrate knowledge of safety and security procedures.
Maintain professional appearance.
Provide positive, proactive solutions to guest concerns while demonstrating empathy.
Be a team player, willing to assist other departments with job tasks.