Night Auditor (Part-time) at the Marriott Cincinnati North (West Chester, OH)
About The Position
Marriott Cincinnati North is seeking dynamic candidates to fill a Part-time Night Auditor. Candidates must have availability to work shifts from 11pm-7am. Responsibilities and Duties Responsibilities of the Night Auditor position include: -providing exceptional service to guests at all times -assisting guests efficiently, courteously, and professionally in all guest services related functions -greets and registers guests, provides room assignments, and accommodate special requests -answers all incoming internal/external calls using proper etiquette -ensures all departments, rebates, paid outs, phone charges, and other misc. charges are in balance for the day. -ensures property management system is backed up nightly on tape and stored in secure area.-runs all necessary reports for the day and prepared them for accounting to review -resolves guest challenges and takes appropriate action to ensure guest satisfaction -processes guest payments and follows proper cash handling procedures -must be able to stand for 8 consecutive hours -Checks & Balances necessary reports -Must be able to work weekdays (Wednesdays) weekends (Friday, Saturday, Sunday), holidays
Requirements
- Previous customer service experience required.
- Proficient with Microsoft Word & Excel
Nice To Haves
- Previous hotel experience preferred.
Responsibilities
- providing exceptional service to guests at all times
- assisting guests efficiently, courteously, and professionally in all guest services related functions
- greets and registers guests, provides room assignments, and accommodate special requests
- answers all incoming internal/external calls using proper etiquette
- ensures all departments, rebates, paid outs, phone charges, and other misc. charges are in balance for the day.
- ensures property management system is backed up nightly on tape and stored in secure area.
- runs all necessary reports for the day and prepared them for accounting to review
- resolves guest challenges and takes appropriate action to ensure guest satisfaction
- processes guest payments and follows proper cash handling procedures
- must be able to stand for 8 consecutive hours
- Checks & Balances necessary reports
- Must be able to work weekdays (Wednesdays) weekends (Friday, Saturday, Sunday), holidays
Benefits
- Health benefits, dental, vision
- 401K
- Marriott travel discounts
- growth potential
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
