Night Auditor

POWDR • Copper Mountain, CO

18d • $20 - $22 • Onsite

About The Position

The Night Auditor is dually responsible for all after hour's guest service, including but not limited to check ins and phone calls, and ensuring the night audit is completed during the shift. This may involve resolving any accounting issues that may arise and running quality control reports. This position is responsible for preparing the Front Desk for all aspects of the next day's operations. The Night Auditor must be able to work with little to no supervision and be able to use initiative to work through unfamiliar situations which may arise. This person must be punctual and extremely reliable. Excellent communication, customer service skills, teamwork, and ability to work in an office environment are a must. Qualified candidates are required to have a flexible schedule and are required to use multiple software applications at a time. Basic computer skills are necessary for all qualified candidates. Previous guest service experience and schedule flexibility is required. Applicants with an accounting background will be given preference. Schedules days and hours include nights, weekends, holidays, and overnight "graveyard" shifts during the winter. The Night Auditor must be able to work unsupervised during the hours of 10:00pm and 8:00am three to four days a week, with the support of a Supervisor via cell phone during this time if needed. The position requires initiative and the ability to handle a wide variety of situations that may arise throughout the night, as well as the regular functions of a Front Desk Agent. The Night Auditor must be alert and able to function during all hours of the night in order to provide great guest service irrespective of time. After the winter season, this position like many others is subject to reduced hours, seasonal layoff and different summer shifts. In the summer, the position will change with the potential for different pay and shift requirements.

Requirements

• Must be able to lift and carry items up to 50 lbs.
• Able to stand for up to 8 hours.
• Must be able to remain awake and alert throughout the night.
• Ability to work well with various computer systems including Microsoft Office programs.
• Basic computer skills.
• Ability to type.
• Ability to communicate clearly in English.
• Ability to take multiple phone calls at once.
• Must be at least 18 years old.
• Criminal background check will be conducted after position is accepted.
• Previous guest service experience and schedule flexibility is required.

Nice To Haves

• Applicants with an accounting background will be given preference.
• College degree in the degrees of Hospitality/Resort or related fields.
• Accounting experience and experience working with various property management systems is an advantage, as is prior Night Audit experience.
• Previous guest service/front desk/hospitality/resort experience.

Responsibilities

• Running all night audit functions within property management system.
• Accountable for all monies received at the Front Desk and responsible for turning all monies and reports in to Accounting.
• Reviewing lodging transactions for Copper Mountain properties daily to ensure that accurate and timely revenues and expenses are recorded.
• Ensuring outlet charges post correctly on guest folios by processing all traffic sheets for Copper retail and restaurant operations.
• Checking in and checking out Guests.
• Answering phone calls appropriately.
• Assisting with any special projects/assignments.
• Being the central point of contact for Copper Mountain Resort between the hours of 11pm and 7am during the winter.
• Dispatching security and/or emergency services should such a situation arise.
• Assisting and training new employees during the winter season.

Benefits

• Company subsidized medical, dental, vision, flexible spending, HSA, life/disability options.
• Season pass for employees/dependents and privileges at several other resorts.
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.).
• Employee housing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED