Night Auditor

HRI HospitalityNew Orleans, LA
Onsite

About The Position

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

Requirements

  • High school diploma or equivalent required
  • Strong attention to detail and accuracy.
  • Excellent customer service and communication skills.
  • Strong problem-solving and critical-thinking abilities
  • Proficiency with computers and hotel property management systems (PMS).
  • Ability to prioritize and multitask.

Nice To Haves

  • Previous hotel front desk or accounting experience preferred.
  • Experience with PMS systems preferred.

Responsibilities

  • Greet, register, and assist guests; process check-ins/check-outs.
  • Answer phone calls, respond to guest requests, and resolve issues promptly.
  • Balance and reconcile daily financial transactions.
  • Run and review daily reports (e.g., room charges, revenue summaries).
  • Audit and verify front desk postings and transactions.
  • Process cash, credit card, and direct-bill transactions accurately.
  • Ensure all reservations, cancellations, and no-shows are properly logged.
  • Follow company policies and procedures, including safety and emergency protocols.
  • Ability to work overnight shifts, weekends, and holidays.
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