Night Audit

Crescent Careers•Charlotte, NC

20h•Onsite

About The Position

While most of the hotel is winding down for the night, something important is happening behind the scenes. The day's business is being reviewed. Revenue is being balanced. Reports are being prepared. Systems are being reset. Details are being checked. We're looking for a Night Auditor who takes pride in accuracy, organization, and getting the details right. This is a great opportunity for someone who enjoys working independently, is comfortable with numbers and technology, and understands that the accuracy of tonight's work sets the hotel up for tomorrow's success. The role is centered on accurate auditing, financial balancing, reporting, system troubleshooting, recordkeeping, and preparing hotel systems for the next day's operations. Yes, you'll work with reports, revenue, settlements, and systems. But you're also part of the hotel team. A guest may need assistance in the middle of the night. A coworker may need help. An unexpected issue may require someone who can stay calm and make a good decision. Being a Night Auditor means being both accurate and approachable. You help protect the integrity of the hotel's operations while continuing to provide the level of professionalism and service our guests expect.

Requirements

Basic mathematical skills
Accurate calculations using a 10-key
Ability to work with a moderately complex computer system
Ability to address guest and employee concerns in a friendly and positive manner
Detail-oriented
Accurate
Comfortable with technology
Self-motivated
Dependable
A problem-solver
Organized
Calm under pressure
Professional and guest-focused
A team player

Responsibilities

Audit daily restaurant revenue by reviewing Point of Sale tapes and journals.
Break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from the Front Office system, Point of Sale system, and computer.
Review information carefully and identify discrepancies or issues.
Make necessary corrections and adjustments.
Troubleshoot and address computer or system problems that occur during the shift.
Enter revenue, expenses, and allowances into the Front Office system.
Generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly.
Maintain organized files and supporting documentation.
Reset systems for the next day's operations.
Communicate relevant issues or concerns to the appropriate leadership.
Maintain a professional and guest-focused presence throughout the shift.
Support guests and associates with questions or concerns when needed.
Perform other job-related duties as assigned.