Night Auditor - SpringHill Suites New York

SpringHill Suites Midtown South Gramercy•New York, NY

3d•Onsite

About The Position

Process daily audit of the hotel’s financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary.

Requirements

Must be able to work part-time.
Must be able to work the night shift.
Must be able to work on holidays and weekends.
Must be able to follow rules as found in the M&R Employee Handbook.

Responsibilities

Verify each Front Desk shift’s transactions.
Process credit card transactions.
Post tax charges to all guest folios.
Finalize transactions completed during the day.
Create and/or print required reports.
File or transmit reports as directed.
Verify and prepare registration cards for arriving guests.
Prepare folios for departing guests.
Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
Take, modify and cancel guest reservations.
Verify, balance and review hotel suite availability.
Check in/out guests.
Perform “express checkout” duties.
Verify departure dates and offer to make future reservations.
Post telephone charges, valet charges, and other miscellaneous charges to guest accounts.
Administer guest payment policies.
Responsible for shift cash transactions.
Responsible for maintaining hotel key security system.
Administer guest safe deposit boxes.
Responsible for knowing hotel emergency procedures.
Coordinate with other departments to fulfill guest special requests.
Communicate facilities and services to guests at check-in.
Answer guest questions regarding local area facilities.
Perform other duties as assigned by management, of which employee is capable of performing.