Night Auditor - Full Time

Key West Collection•Key West, FL

9d•Onsite

About The Position

There’s something unique about hospitality after hours. As a Night Auditor at Key West Historic Inns, you’ll be the person our guests can count on overnight while helping keep our hotels running smoothly behind the scenes. This role is a mix of guest service, problem-solving, and attention to detail. You’ll welcome late arrivals, assist guests throughout the night, complete the daily audit, and make sure everything is in order for the team coming in the next morning. We’re looking for someone who is dependable, comfortable working independently, and able to handle the unexpected with a calm and helpful approach. If you enjoy hospitality, take pride in getting the details right, and like taking ownership of your shift, we’d love to meet you.

Requirements

High school diploma or equivalent required
Prior cash handling experience required
Strong attention to detail and the ability to manage multiple priorities
Excellent communication and problem-solving skills
Ability to read, write, and speak English fluently
Comfortable working independently with minimal supervision
Strong computer skills and the ability to learn hotel systems
Dependable and able to remain focused throughout an overnight shift
Flexible availability, including overnights, weekends, and holidays

Nice To Haves

1 to 2 years of Night Auditor, Front Desk, or similar hospitality experience preferred

Responsibilities

Welcome guests and assist with check-ins and check-outs during the overnight shift
Process guest payments and maintain accurate records
Complete the nightly audit, verify guest accounts, and resolve discrepancies
Assist guests with questions, requests, and concerns that may come up throughout the night
Respond to unexpected situations with good judgment and involve the appropriate leader when needed
Help maintain the safety and security of the hotel during overnight hours
Provide friendly, attentive service and create a welcoming experience for every guest
Communicate and collaborate with other departments to make sure guest needs are addressed
Maintain knowledge of our hotels, services, amenities, and the Key West area so you can confidently assist guests
Keep the Front Desk organized and provide clear communication to the morning team about overnight activity and follow-up needs