Night Auditor/Front Desk Associate

HCW Management • Wichita, KS

4d • Onsite

About The Position

At HCW Hospitality, every guest’s experience matters—day or night. As a Night Auditor, you’ll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours. This position is full-time & coverage includes 3 overnight & 2 morning or afternoon shifts weekly.

Requirements

• Previous experience in hospitality, accounting, or a similar role.
• Strong math and computer skills, with proficiency in hotel management software.
• Excellent problem-solving and customer service skills.
• The ability to work independently and handle multiple tasks.
• Flexibility to work overnight shifts, including weekends and holidays.
• A positive attitude and a commitment to guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions and prepare reports.
• Handle guest check-ins and check-outs, ensuring a seamless experience.
• Address guest inquiries and resolve any issues promptly.
• Conduct security checks and monitor property safety.
• Assist with guest requests and provide information about hotel services.
• Maintain accurate records of guest accounts and transactions.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed