Night Auditor & Bartender

Canadian Hostelling AssociationBanff, AB
Onsite

About The Position

HI Banff Centre is seeking a Night Auditor & Bartender to join their team. This role involves ensuring a safe and secure environment for guests during nighttime hours, managing check-ins and check-outs, providing advice to guests, performing nightly audits, and serving customers in the cafe and pub. The position offers opportunities for growth, including a Manager-In-Training program, and is ideal for individuals who are passionate about travel and connecting with people from diverse backgrounds. The hostel emphasizes a culture of respect, cultural exchange, and making meaningful connections.

Requirements

  • Ability to work independently with minimal supervision, and as a team member.
  • Excellent communication skills.
  • Prior cash management and customer service experience.
  • Comfortable working by yourself.
  • Available to work during the nighttime hours.

Responsibilities

  • Ensuring a safe and secure environment for guests during nighttime hours.
  • Checking guests in and out.
  • Offering expert advice to guests.
  • Ensuring guests have an enjoyable stay.
  • Performing the hostel's nightly audit.
  • Delivering high-quality customer service to cafe and pub guests.
  • Waiting on and serving customers in a friendly, timely, and professional manner.
  • Working closely with the F&B Manager, other bartenders, and kitchen staff.
  • Ensuring excellent customer service, cleanliness, and adequate stock levels.
  • Preparing and serving different types of drinks.
  • Opening and closing of the bar, cashing out, liquor counts, restocking fridges.
  • Providing exceptional customer service to cafe and pub guests.

Benefits

  • Affordable staff accommodation: $6.50 per day for a shared room.
  • Access to mountain bikes, canoes, paddle boards, and camping gear.
  • Fully furnished staff accommodation with WIFI, utilities, and cable TV included.
  • Free stay at other HI properties (13 other hostels in the Banff/Jasper/Yoho area).
  • 50% discount for friends and family at other HI properties.
  • 40% off meals in the restaurant.
  • Great deals in the bar "The Storm Cellar".
  • Free Hosteling International Memberships.
  • Employee & Family Assistance Program.
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