ICONA Cape May- Night Audit

ICONA RESORTS 1 • Cape May, NJ

3d • Onsite

About The Position

The Night Audit is responsible for assisting guests with their overnight requests and the end-of-day bookkeeping, auditing and account reconciliation. This position operates in a hotel setting and routinely uses standard office equipment such as computers, phones and photocopiers. The role requires standing, walking, bending, kneeling, stooping and crouching, and may require lifting of products weighing up to 50 pounds. The position is full-time and requires forty, plus hours to include, nights, weekends, and holidays.

Requirements

• High school diploma or equivalent required
• One-year prior experience

Responsibilities

• Assisting guests with their overnight requests
• End-of-day bookkeeping, auditing and account reconciliation
• Greets and welcomes guests
• Assigns rooms and keys
• Answer the phone in a pleasant manner
• Makes reservations
• Reconcile accounts
• Balance the cash drawer and log receipts
• Distributes closing and morning shift reports to the appropriate departments
• Prepares reports to be forwarded to Accounting
• Prepares and distributes the Daily Operating Summary
• All guests must be treated in a manner to ensure their complete satisfaction
• Always strive to exceed guests’ expectations
• Performs other duties as directed
• Weekly attendance to Aloha Culture Meeting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED