Night Audit - Hotel

Genesis Global Group•Princeton, NJ

2d•Onsite

About The Position

The Peacock Inn, a boutique upscale restaurant, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Full Time position.

Requirements

Experienced and team-oriented candidate
Genuine interest in elite hospitality
Willing to work week and weekend nights and/or holiday nights

Responsibilities

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future follow-up
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
Report any accidents or injuries to senior management staff immediately
Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.
Arranging coffee table and all accompaniments for morning guests.
Ensuring restaurant area is tidy and in acceptable appearance for all guests.