Night Audit Clerk

Vacatia • Kissimmee, FL

9d • Onsite

About The Position

Vacation Village at Parkway is seeking a detail-oriented, dependable, and passionate Night Audit Clerk to join their resort team. This role is crucial for ensuring guests feel welcomed and supported during overnight hours while also completing critical nightly financial and operational audits. The ideal candidate thrives working independently and enjoys balancing guest service with behind-the-scenes operations.

Requirements

• 2+ years of hospitality preferred (resort or timeshare experience preferred)
• Strong customer service and problem-solving skills
• Ability to multitask and manage multiple priorities independently
• Basic math skills and confidence handling financial transactions
• Proficiency with computers, including Microsoft Excel and Word
• Strong communication skills, both written and verbal
• Dependable, punctual, and comfortable working overnight shifts
• High School diploma or GED required
• Availability to work nights, weekends, and holidays

Responsibilities

• Greet and assist guests during overnight hours with professionalism and care
• Process guest check-ins and check-outs accurately, ensuring balanced accounts
• Perform nightly audit procedures and reconcile daily transactions
• Review Online Travel Agent (OTA) reservations and verify arrivals
• Assign RCI units to designated rooms as required
• Complete no-show processing for marketing reservations
• Conduct in-house registration audits and identify discrepancies
• Process credit card payments and handle cash transactions confidently
• Manage key control procedures, including vendor and security sign-in/out
• Answer incoming calls and direct them appropriately
• Complete all overnight shift checklist tasks
• Maintain confidentiality and follow all company policies and procedures

Benefits

• Work in a professional, team-oriented resort environment
• Gain valuable experience in overnight operations and financial auditing
• Play a critical role in maintaining smooth daily operations
• Be part of creating a safe, welcoming experience for guests around the clock

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED