Specialty UM - NICU UM Nurse Consultant - Louisiana Residence Preferred

CVS HealthWork At Home-Louisiana, LA
$26 - $56Remote

About The Position

We are seeking an experienced NICU Utilization Management Nurse Consultant to support high-risk neonatal populations through clinical review, care coordination, and evidence-based decision-making. In this role, you will collaborate with neonatologists, hospitals, case managers, and interdisciplinary teams to evaluate medical necessity, determine appropriate levels of care, and facilitate timely, cost-effective services for newborns and infants requiring specialized care. You'll play a critical role in supporting quality outcomes, discharge planning, and seamless transitions of care while ensuring compliance with regulatory and accreditation standards.

Requirements

  • Active, unrestricted RN license in the state of residence. Ability to obtain and maintain additional state licensure as required by business needs.
  • 3+ years of clinical NICU nursing experience minimum
  • 1+ years of experience in utilization management, case management, managed care, NICU, pediatrics, or maternal-child health
  • Strong knowledge of neonatal intensive care, prematurity, congenital conditions, and complex infant care needs
  • Experience reviewing medical records and applying evidence-based clinical criteria (MCG or similar tools)
  • Excellent clinical judgment, communication, and collaboration skills
  • Proficiency with electronic medical records and utilization management systems
  • Associates Degree in Nursing
  • Direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.
  • A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.
  • Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
  • Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
  • Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
  • Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
  • Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.
  • Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
  • Openness to learning new skills in the future as the workplace environment evolves.

Nice To Haves

  • BSN
  • NICU, pediatric inpatient, maternal-child health, or neonatal case management experience
  • Health plan utilization management experience (Medicaid, Medicare, or Commercial)
  • Experience supporting Louisiana Medicaid populations
  • Louisiana residency preferred

Responsibilities

  • Collaborate with neonatologists, hospitals, case managers, and interdisciplinary teams to evaluate medical necessity.
  • Determine appropriate levels of care for newborns and infants requiring specialized care.
  • Facilitate timely, cost-effective services for newborns and infants requiring specialized care.
  • Support quality outcomes for high-risk neonatal populations.
  • Assist with discharge planning for neonatal patients.
  • Ensure seamless transitions of care for infants.
  • Ensure compliance with regulatory and accreditation standards.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • CVS Health bonus, commission or short-term incentive program
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