NICU Unit Secretary
About The Position
The NICU Unit Secretary is responsible for completing clerical duties within the Neonatal Intensive Care Unit (NICU) under the direction of a Registered Nurse. This role involves managing patient scheduling, admissions, procedures, transfers, surgeries, discharges, and deaths. The Unit Secretary also handles incoming calls, transmits messages, and contributes to a safe and therapeutic environment. They ensure accurate, confidential, and timely communication of patient information, complete requisitions and data entry, and communicate effectively with team members, patients, and families. The position requires taking personal responsibility for performance and professional growth, working in an organized and efficient manner, and assisting other staff members when needed. The role also involves providing age/developmental appropriate patient care.
Requirements
- High School Diploma or GED equivalent.
- Basic computer skills
- Strong oral and written communication skills
- Performs effectively with frequent workload changes and competing demands
- Ability to develop transcription skills
Nice To Haves
- Completion of a unit secretary course or equivalent preferred.
- Clerical experience preferred.
Responsibilities
- Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse.
- Handles and screens incoming calls and transmits messages as necessary.
- Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co-workers by following established procedures.
- Ensures complete, confidential, accurate, and timely communication of patient information.
- Completes requisitions, data entry, and nursing communication forms.
- Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner.
- Takes personal responsibility and initiative for performance, professional growth and development.
- Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations.
- Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits.
- Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
