NICU RN Case Manager - Remote in WA

UnitedHealth Group•Seattle, WA

3d•$40 - $54•Remote

About The Position

As a NICU Registered Nurse Case Manager, you will act in a liaison role with Medicaid member’s families that are currently receiving care or have previously received care in the NICU to ensure appropriate care is accessed as well as to provide home and social assessments and member and family education. RN Case Manager will coordinate care that focuses on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improve quality of care. Interest in learning to work with medically complex patients that are currently receiving care or recently received care in a NICU setting is important for this role. You’ll need to be flexible, adaptable and, above all, patient in all types of situations. If you reside in the state of WA, preferably the Greater Seattle or Tacoma area, you will have the ability to work remotely as you take on some tough challenges.

Requirements

Current, unrestricted RN licensure in the state of Washington
2+ years of NICU clinical experience
1+ year of experience with MS Office, including Word, Excel, Outlook, and TEAMs
Reside in the state of Washington
Designated, quiet workspace and access to install secure high speed internet via cable/DSL in the home

Nice To Haves

CCM certification
1+ year of Case Management experience coordinating care for individuals with complex needs
Background in Managed Care
Experience working in team-based care
Experience with Maternal Health and/or Pediatric Health
Bilingual English and Spanish

Responsibilities

Engage members telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
Support proactive discharge planning and manage/coordinate care transition
Advocate for members and families as needed to ensure the member’s needs and choices are fully represented and supported by the health care team