NextGen Administrator

Liberty Resources•Syracuse, NY

1d•$75,000 - $85,000•Hybrid

About The Position

Liberty Resources is seeking a NextGen Administrator to join their team. The company prides itself on high quality, integrated, community-based services that meet the evolving needs of its communities and is committed to building a diverse workforce. The NextGen Administrator provides administrative support within the Health Information Technology Team.

Requirements

High school diploma required.
Proven experience (5+ years) as a NextGen Administrator or in a similar EHR administration role within a healthcare environment
In-depth knowledge of NextGen EHR system functionalities, configurations, and modules
Strong technical troubleshooting skills and the ability to diagnose and resolve software and hardware-related issues
Familiarity with healthcare IT standards, regulations, and security best practices, including HIPAA
Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide user support and training
Detail-oriented with strong organizational skills to manage system configurations, updates, and documentation
Ability to adapt to evolving technologies, learn new tools quickly, and stay updated on industry trends

Nice To Haves

Bachelor's Degree preferred.
Relevant certifications such as NextGen Certified Professional (NCP) or Certified EHR Professional (CEHRT) are a plus

Responsibilities

Lead the setup, configuration, and deployment of the NextGen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements.
Provide technical support and training to end-users, assisting them in effectively utilizing the NextGen system for clinical documentation, scheduling, billing, and other related tasks.
Work with NextGen Core team to perform routine maintenance tasks, including system updates, patches, and upgrades, to ensure optimal performance, security, and compliance.
Work with Business Intelligence team to manage data integrity, security, and confidentiality within the NextGen system, including data backup and recovery procedures
Collaborate with clinical and administrative teams to customize and optimize the NextGen system to enhance user experience, streamline workflows, and improve overall efficiency
Work with IT and external partners to integrate NextGen with other healthcare systems and ensure seamless data exchange, such as lab interfaces, health information exchanges (HIEs), state immunization/vaccination information systems, and NextGen partners (e.g. Luma).
In conjunction with the HIT team, diagnose and resolve technical issues, system errors, and user-reported problems promptly to minimize disruptions in patient care and operations