NextGen Administrator
About The Position
Liberty Resources is seeking a NextGen Administrator to join their team. The organization prides itself on high quality, integrated, community-based services and is committed to building a diverse workforce. The NextGen Administrator provides administrative support within the Health Information Technology Team. This role involves leading the setup, configuration, and deployment of the NextGen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements. Key responsibilities also include providing technical support and training to end-users, performing routine system maintenance, managing data integrity, customizing and optimizing the system, integrating NextGen with other healthcare systems, and troubleshooting technical issues to minimize disruptions in patient care and operations.
Requirements
- High school diploma required.
- Proven experience (5+ years) as a NextGen Administrator or in a similar EHR administration role within a healthcare environment
- In-depth knowledge of NextGen EHR system functionalities, configurations, and modules
- Strong technical troubleshooting skills and the ability to diagnose and resolve software and hardware-related issues
- Familiarity with healthcare IT standards, regulations, and security best practices, including HIPAA
- Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide user support and training
- Detail-oriented with strong organizational skills to manage system configurations, updates, and documentation
- Ability to adapt to evolving technologies, learn new tools quickly, and stay updated on industry trends
Nice To Haves
- Bachelor's Degree preferred.
- Relevant certifications such as NextGen Certified Professional (NCP) or Certified EHR Professional (CEHRT) are a plus
Responsibilities
- System Configuration and Implementation: Lead the setup, configuration, and deployment of the NextGen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements.
- User Support and Training: Provide technical support and training to end-users, assisting them in effectively utilizing the NextGen system for clinical documentation, scheduling, billing, and other related tasks.
- System Maintenance: Work with NextGen Core team to perform routine maintenance tasks, including system updates, patches, and upgrades, to ensure optimal performance, security, and compliance.
- Data Management: Work with Business Intelligence team to manage data integrity, security, and confidentiality within the NextGen system, including data backup and recovery procedures
- Customization and Optimization: Collaborate with clinical and administrative teams to customize and optimize the NextGen system to enhance user experience, streamline workflows, and improve overall efficiency
- Integration and Interoperability: Work with IT and external partners to integrate NextGen with other healthcare systems and ensure seamless data exchange, such as lab interfaces, health information exchanges (HIEs), state immunization/vaccination information systems, and NextGen partners (e.g. Luma).
- Troubleshooting and Issue Resolution: In conjunction with the HIT team, diagnose and resolve technical issues, system errors, and user-reported problems promptly to minimize disruptions in patient care and operations
Benefits
- A Collaborative and Supportive Team Atmosphere
- Competitive Compensation and Paid Time Off Package
- Family-Friendly Workplace
- Medical/Dental/Vision Coverage
- 401(k) Retirement Savings Plan
- Continuing Education Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
11-50 employees
