Newcomer Youth Employment Coach

YMCA of Niagara•St. Catharines, ON

22h•Onsite

About The Position

The Newcomer Youth Employment Coach will work with newcomer youth in Niagara to prepare participants to identify suitable “first job” employment opportunities in Canada, assist with job search and job maintenance skills development, as well as facilitate comprehension of Ontario Employer Legislation (ESA). At the YMCA of Niagara, you’ll be part of a purpose-led organization with a clear focus on community well-being. Our work is powered by relationships and grounded in inclusion. We support people of all ages and circumstances with opportunities that build health, belonging, and connection so individuals and families can grow, lead, and give back. For more than 165 years, we have been part of the fabric of this region, evolving alongside Niagara and showing up where the need is greatest. With a presence in over 125 program sites, we continue to expand what well-being can look like, creating welcoming spaces where more people can participate and feel they belong. Guided by our shared values of caring, health, honesty, inclusiveness, respect, advocacy, and responsibility, the YMCA offers meaningful roles where your work is felt every day. If you’re ready to bring energy and care to a team that keeps moving forward, you’ll find purpose here.

Requirements

Experience working with a diverse group of youth and adults; solid understanding of diversity and various cultures; additional language an asset
Experience with and knowledge of community resources throughout the Niagara Region
Minimum 2 years experience employment counseling and facilitating
Good interpersonal, presentation and organizational skills
Strong computer skills (date entry, iCARE, MS Office Suite and virtual learning platforms)
Must have valid driver’s license and a vehicle, as travel around the Niagara area is a requirement of the role
Upon hiring, applicants 18 years of age and older must obtain a clear and satisfactory Police Vulnerable Sector Check (PVSC) issued for the YMCA of Niagara

Responsibilities

Conduct presentations within local high schools to 150 newcomer youth annually
Assist 50 youth in securing employment annually
Counsel, assess and monitor participants while clarifying employment and education needs
Develop and maintain a working relationship with all School Boards in Niagara to better support newcomer youth in job searching activities
Participate in activities such as intake interviews, assessments and workshop facilitation
Support and coach clients through the job search process as well as job maintenance
Assist participants to establish short and long term employment goals
Monitor and follow up with participants’ progress
Facilitate access to services and resources where there are barriers due to language, gender, age, culture and race.
Maintain updated information on services and resources and policies that are relevant to school boards and community settlement process
Maintain up-to-date client files and statistical information and ensure the confidentiality of client information
Complete reporting in iCARE (government case management system) and assist leadership in preparation of narrative reports as required by contribution agreements.
Maintain accurate records and statistics related to case management and outcomes achieved
Work with Niagara Settlement agencies for client recruitment, referrals and support
Understand and be able to deliver information regarding Employer legislation (AODA, ESA, OHSA etc.) to newcomer youth
Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara
Other duties as required