About The Position

The Newborn Hearing Screen Technician performs hearing screenings for newborns at one or more hospital locations after birth. The technician evaluates each baby’s readiness for screening, collects demographic information, completes the screen and related documentation, and uploads screening results, billing, and state reporting by the end of each shift. The role also includes educating parents or guardians about the purpose of newborn hearing screens, the results, and the importance of early intervention. On-the-job training is provided, including annual certification accredited by the American Academy of Audiology.

Requirements

  • High school diploma or GED.
  • Current CPR certification or ability to obtain it upon offer.
  • Flexibility to work weekends and national holidays.
  • Excellent communication and interpersonal skills.
  • Ability to maintain a high level of confidentiality.
  • Ability to prioritize daily tasks and assignments.
  • Ability to work independently and as part of a team.
  • Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Ability to stand and walk frequently, for 95% of the shift.
  • Ability to frequently push or pull up to 100 pounds.
  • Sensitivity when speaking with families and handling patients.
  • Computer proficiency and ability to perform accurate data entry.

Nice To Haves

  • One to three months of previous experience with newborns and in a medical setting.

Responsibilities

  • Perform hearing screens and educate parents about their relevance and the importance of early intervention.
  • Follow company and facility policies and procedures, including PPE, vaccination and safety/security protocols, orientations, and annual compliance modules.
  • Raise questions or concerns from hospital staff or leadership with the Hearing Screen Manager as appropriate.
  • Evaluate each patient’s readiness before screening and screen only when the baby is in an appropriate state for reliable results.
  • Collect all necessary data and demographics for each baby.
  • Perform hearing screens and related services for all eligible babies during each shift.
  • Follow documentation protocols for every screen.
  • Treat each baby and family with care and consideration.
  • Upload screening results, billing, and state reporting by the end of each shift, and ensure screening statistics are complete and reconciled unless otherwise instructed by the Site Supervisor.
  • Perform screens efficiently while following the appropriate process to minimize time in the patient room without sacrificing quality, education, or patient satisfaction.
  • Provide relevant information to the responsible party and ensure the parent or guardian receives appropriate education about the screen and results.
  • Notify the Site Supervisor of all missed and final-refer babies.
  • Schedule outpatient appointments for babies who receive a refer result, where appropriate.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, life, and disability plans.
  • Healthcare FSA, dependent care FSA, and HSAs.
  • 401(k) plan.
  • Employee Stock Purchase Program.
  • Some benefits are provided at no cost; others require employee cost sharing. Voluntary plans are also available through payroll deductions.
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