New Product Specialist
About The Position
The Bilingual in Spanish New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings. This role acts in a sales capacity, actively promoting cross-sales referrals, sales, and branch promotions. The specialist will engage with customers to identify the most suitable product offerings, act as a Subject Matter Expert for new product and bundle offerings, and effectively communicate AAA's new products and value propositions with team members. The goal is to achieve monthly assigned sales goals, consistently follow up on leads, and actively work with branch team members to generate referrals. The specialist will understand and promote products and services to achieve individual and organizational goals, overcome obstacles, identify process improvement opportunities, and act as an agent for change while promoting AAA’s guiding principles and core values.
Requirements
- Natural closer who thrives in a sales driven environment
- Proven experience in inside or outside sales, with the ability to upsell and close
- Lead generation and proactive prospecting
- Strong cold calling and follow-up skills
- Confident in negotiating and building Member and customer value
- Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
- Ability to multitask in response to requests, requirements and Member/Team Member expectations.
- Genuine passion for the sales discipline and for helping clients succeed
- Good computer skills, proficient in both reading and basic arithmetic.
- Good written and verbal communication skills in person and over the phone.
- Ability to accept feedback and correct course as necessary.
- High school diploma or GED.
- 1-2 years of work experience with a preference for inside or outside sales
Nice To Haves
- Experience working with sales and service standards and goals
- Bonding and fingerprinting may be required
- Current & valid drivers license with a clean driving history
- Bilingual in Spanish
Responsibilities
- Acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions.
- Engage with the customer to identifying the most suitable product offerings.
- Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings.
- Effectively communicate AAA new products and value propositions with team members.
- Achieve monthly assigned sales goals.
- Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation.
- Actively works with Branch Team Members to generate referrals.
- Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
- Overcomes obstacles that create barriers to Team Member or branch efforts.
- Identifies process improvement opportunities and proposes solutions.
- Acts as an agent for change while promoting AAA’s guiding principles and core values.
- Exhibits AAA guiding principles and core values.
Benefits
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
