New Product Development Program Manager
About The Position
The New Product Development Program Manager leads cross-functional teams through the structured Stage-Gate process to develop and launch new or improved Thermo King products. The role is accountable for delivering products that meet customer requirements and program objectives, timelines, and budgets, with P&L accountability for program and project activity through launch. It guides execution from requirements and prototype testing through a handoff to operations, leading primarily through influence, navigating ambiguity, removing obstacles, and keeping teams engaged. This is an engineering, new product development, manufacturing, or industrial portfolio management role, not an IT PMO role. The position partners with management, business leaders, Product Management, the PMO Leader, and other Program Managers to define program scope and requirements, manage risks and dependencies, coordinate execution, and improve the product development process. It also mentors project leaders, facilitates reviews and gate assessments, drives shorter NPD cycle times, and leads post-program reviews and organizational learning. The role requires 10–20% travel. The work arrangement is onsite Monday through Thursday, with the option to choose the work location on Fridays according to work needs.
Requirements
- Bachelor’s degree or equivalent demonstrated experience leading complex New Product Development hardware projects.
- At least 7 years of demonstrated experience in end-to-end project or program execution within a structured Stage-Gate process.
- Demonstrated ability to lead diverse cross-functional teams and communicate effectively at the executive (VP) level.
- PMP or equivalent PMI certification required; it may be pursued after hire.
- Solid understanding of P&L management, financial tracking, and hardware/manufacturing product development cycles.
Nice To Haves
- Certified MS Project Orange Belt preferred.
Responsibilities
- Take overall responsibility for product delivery from requirements and prototype testing through successful product launch.
- Partner with management and business leaders to define program scope, objectives, and risk assessments.
- Collaborate with Product Management to establish customer and product requirements.
- Direct and coordinate program personnel to keep programs on schedule and within budget while meeting customer requirements.
- Anticipate issues and drive proactive countermeasures to meet program objectives.
- Escalate critical issues and mitigation recommendations to executive leadership in a timely manner.
- Resolve people and team-dynamic issues to maintain cross-functional team performance.
- Manage intra-program dependencies and their interrelationships, including effects on other enterprise programs and projects.
- Mentor and coach program team members and non-dedicated project leaders on project management fundamentals and governance.
- Schedule and facilitate status reviews, gate assessments, and progress milestone updates.
- Drive integrated planning and implementation of multiple cross-functional programs across the organization.
- Improve operational and process efficiency to reduce New Product Development cycle times.
- Collaborate with the PMO Leader and other Program Managers across the Strategic Business Unit to continuously improve the Trane Technologies Project Development Process.
- Lead post-program reviews to capture lessons learned and drive organizational learning and long-term process improvement.
- Travel 10–20%.
Benefits
- Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
