New Patient Coordinator II (Avondale)
About The Position
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our Core Values: Accountability, Continuous Improvement, Inclusion, Integrity, Respect, Teamwork, Transparency. If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Requirements
- High School Diploma/ GED
- Ability to work independently, and in a team setting.
- Computer skills
- Ability to travel & transport self to other practice locations.
- Minimum 6 months Chairside experience.
- Bilingual - Spanish
Responsibilities
- Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures.
- Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances.
- Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers.
- Debonding
- Rebonding Brackets
- Using various digital scanners
- Making clear retainers
- Delivering expanders, space maintainers and forsus.
- Taking clear x-rays.
- Taking clear photos.
- Taking accurate scans for retainers.
- Assisting in sterilizing equipment.
- Maintaining clean working environment (not limited to picture & X-ray area).
- Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
- Assist in meeting and/or exceeding monthly and annual clinic goals.
- Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
- In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
- Participate in Marketing Events
- Completion of annual compliance training
- Other tasks as assigned.
Benefits
- Paid Training
- Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
- Clinical Bonuses
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- MetLife MetLaw Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
