New Market Development Internship

Wacker Services Corp•Chicago, IL

6d•$22 - $25•Onsite

About The Position

Support the New Market Development team through voice of customer (VOC) activities, market research, outbound customer outreach, competitive analysis, and reporting. The role focuses on gathering customer insights, identifying growth opportunities, and supporting business development initiatives within the healthcare and medical device industry. This will be a temporary, Summer internship role.

Requirements

Currently pursuing or recently completed a Bachelor’s or Master’s degree in Business, Marketing, Economics, Life Sciences, or related field
0 – 2 years of experience in a customer outreach and/or research role
Strong interest in market research, business development, healthcare, or the medical device industry
Comfortable engaging in customer outreach and learning cold-calling techniques
Strong verbal, written, analytical, and communication skills
Highly organized, detail-oriented, and proactive
Proficient in Microsoft Excel and PowerPoint
Able to work in the headquarters office located in Chicago, IL
Able to remain in a stationary position, either sitting or standing, for a prolonged periods of time
Able to move about the office to access common equipment such as filing cabinets, copier, printer, etc.

Nice To Haves

Salesforce or CRM experience preferred

Responsibilities

Support Voice of Customer (VOC) initiatives through customer outreach via calls, emails, and surveys to gather market insights
Participate in outbound customer calls to assess market interest, customer needs, workflows, and pain points
Document customer interactions, feedback, and market findings accurately within trackers and CRM systems
Conduct market and competitive research to identify trends, pricing, competitor offerings, and unmet customer needs
Compile and present VOC findings, research summaries, and reports for internal stakeholders and leadership
Collaborate with sales and marketing teams to support messaging refinement and outreach strategies based on customer feedback
Assist with secondary research on emerging markets, customer segments, and industry opportunities
Support cross-functional collaboration with product, operations, sales, and marketing teams regarding market evaluations and feedback
Monitor competitor activities, positioning, and product developments within target markets
Maintain trackers, reports, and performance metrics related to new market development initiatives
Support administrative and organizational tasks related to new market projects and customer research activities