New Home Specialist

Tri Pointe Homes Holdings, Inc. • Bellevue, WA

2d • Onsite

About The Position

Tri Pointe Homes Washington is looking for an experienced, enthusiastic individual to join our talented group as a New Home Specialist. This position generates and responds to online leads and inquiries with the goal of scheduling appointments and ultimately achieving sales.

Requirements

• High School Degree or equivalent required.
• A minimum of 3 years of sales experience, new home sales, or resale experience preferred
• Real estate license, if required by state law.
• Current working knowledge of homebuilding and the residential real estate industry.
• Familiarity with SalesForce or another similar customer relationship management (CRM) system.
• Familiarity with JD Edwards.
• Proficient in Microsoft applications including Outlook, Word, and Excel.

Nice To Haves

• Bachelor’s degree in Sales and/or Marketing preferred.

Responsibilities

• Proactively connects with potential prospects and Realtor inquiries with the intent to drive traffic to communities.
• Answers general phone and web inquiries and ensures that all leads are responded to on time, per Company expectations.
• Proactively reaches out to active prospects with the intent to set appointments with the field New Home Advisors in specific communities (recent/previous traffic, interest lists, etc.).
• Sets and confirms appointments to visit the community sales offices with appropriate follow-up as needed.
• Adds new prospect information into SalesForce CRM and maintains/updates relevant information until the lead is transferred to a community New Home Advisor. This includes updating notes as customers respond to emails and calls.
• Generates workflow letters by the community in SalesForce CRM.
• Tracks online conversion ratios (appointments/sales, leads/converted appointments, appointments made/appointments kept) and reports information to the management team.
• Collects and responds to realtors and public event RSVPs. Relays timely and important information to management and community New Home Advisors leading up to specific events.
• Maintains current knowledge of all available products, inventory, events, etc.
• Visits all communities monthly to maintain knowledge, updated photography, driving directions, and other community specifics.
• Attends and actively participates in sales meetings.
• Other duties as assigned.

Benefits

• competitive medical, dental and vision coverage
• Health Savings Account (HSA)
• full and limited healthcare Flexible Spending Account (FSA)
• dependent care FSA options
• generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time
• paid disability, parental and military leave
• company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances
• a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions
• adoption assistance
• fitness assistance
• tuition assistance
• worldwide emergency travel assistance
• EAP, grief counseling, and estate/will preparation services
• additional discounts and supplementary employee-paid benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED