New Home Sales Associate

M/I Homes•Venice, FL

3d•Onsite

About The Position

M/I Homes, a leading homebuilder with 50 years of experience, is expanding its new Southwest Florida division and seeking driven, passionate individuals to join their team. This position offers significant career growth opportunities and an excellent benefits package. The Sales Associate will support the New Home Sales Consultant (NHC) in the sales process, learning and applying sales and marketing techniques, conducting competitive analyses, assisting with realtor outreach, and maintaining community presentation. The role focuses on developing customer service skills to ensure satisfaction and participating in sales and training meetings. A Florida Real Estate Sales Person license is required.

Requirements

Florida Real Estate license required.
Ability to work independently and without direction and immediate supervision.
Ability to set and attain goals or achieve established division goals without constant oversight.
Ability to interpret, analyze and evaluate given information relative to selling techniques and potential homebuyer concerns, needs, and issues.
Self-motivated with persuasive, enthusiastic and customer-service oriented personality.
Good negotiation and organizational skills; detail-oriented aptitude.
Excellent verbal and written communication skills for high interaction with a variety of people and forums inside and outside of organization.
Exhibits good judgment, problem-solving and analytical skills, and can make competent decisions within given parameters.
Maintains a positive and helpful attitude – team player.
Excellent computer skills including the use of Docusign, Microsoft Excel, Outlook, and Word and internal CRM.
Ability to manage time effectively to accomplish several tasks concurrently.
Ability to represent the interests of the Company and Division to the public.
Maintains a high sense of personal integrity.
Looks for ways to enhance and bring new ideas to the position.

Responsibilities

Assist the New Home Sales Consultant (NHC) in participating in the sales process with customers for new home sales.
Learn, practice, and develop essential skills in sales and marketing techniques.
Study and apply appropriate Company guidelines, including the New Home Consultant’s Minimum Performance Standards.
Assist the NHC in performing monthly competitive analyses to increase knowledge of communities.
Assist the NHC in weekly Realtor office visits.
Assist the NHC in maintaining the integrity of their assigned community on a daily basis.
Develop customer service skills to ensure customer satisfaction in accordance with Company objectives.
Participate in all sales and training meetings with NHCs.
Represent M/I Homes in a professional manner with a positive attitude.
Support the NHC in developing a sales and marketing business plan to achieve division goals.
Use selling skills acquired through company training programs with all customers.
Be punctual and open models as advertised, arriving 15 minutes prior to posted opening hours.
Register customers and input their information in the Pivotal system.
Demonstrate models, inventory homes, and homesites to customers and realtors, discussing features and benefits.
Provide customers with information on community, pricing, and available financing programs.
Assist the NHC in developing working relationships with realtors through various outreach methods.
Assist the NHC throughout the sales and selection process.
Prepare necessary documents with homebuyers to assist the NHC.
Assist NHCs in creating their marketing/business plan.
Drive the community daily to ensure signage is clean and accurate, and report any maintenance needs.
Perform additional responsibilities as required.