New Home Counselor

Clayton HomesDenver, CO
Onsite

About The Position

As a New Home Sales Counselor for Oakwood Homes, you will work in our Green Valley Ranch and Brighton area communities. The primary focus of this position will be to support prospective buyers. You will lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites, satisfy buyer questions, overcome objections, and secure sales contracts. You will be responsible for overall buyer satisfaction through regular follow-up and follow-through, community team participation, and addressing homeowner/buyer concerns throughout the entire process. This role also involves self-prospecting (Realtors & Referrals), daily focus & reporting on key success drivers resulting in closing the sale and writing the contract. Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools are essential.

Requirements

  • Exceptional customer service and communication skills
  • Must be a self-starter & self-motivated
  • Exceptional sales skills
  • Must be detail-oriented and be able to multi-task
  • Must be effective at prioritizing
  • Proficiency in MS Office – Word, Excel and Outlook
  • Good verbal and written communication skills, including the ability to communicate with internal and external customers.
  • Ability to follow defined business processes and align with the company’s corporate culture.
  • Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Must be a team player and can sell strategically with a partner.

Nice To Haves

  • Experience in single-family residential or related field beneficial but not required.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
  • Must be able to lift and carry up to 25 pounds.
  • Must be able to talk, listen and speak clearly

Responsibilities

  • Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
  • Satisfy buyer questions, overcome objections, and secure sales contracts
  • Responsible for overall buyer satisfaction through regular follow-up and follow-through
  • Community Team participation
  • Address homeowner/buyer concerns throughout the entire process
  • Self-Prospecting (Realtors & Referrals)
  • Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract
  • Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools

Benefits

  • Medical
  • Dental
  • Vision
  • FSA accounts
  • 401K
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • EAP
  • Vacation
  • Sick
  • Holiday
  • Bereavement
  • Jury Duty
  • FMLA
  • refresh
  • floating holidays
  • parental leave
  • Home purchase discount
  • Tuition Reimbursement
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