HB - NHC

Lennar•Wayne, PA

1d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to provide buyers with a seamless experience. The position also contributes to Lennar’s goals of building zero-defect homes, managing costs, and adhering to schedules. The consultant engages prospective buyers, generates and closes sales, maintains customer communication through closing and post-closing, and helps ensure model, inventory, and Welcome Home Center properties are in good condition. The role also involves local community outreach, market research, tracking customer traffic, coordinating with internal departments, and participating in sales and marketing initiatives. Regular in-person attendance at company communities, job sites, and offices is essential.

Requirements

High school diploma or equivalent.
At least 1–3 years of experience in new home sales, real estate, or a related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
Ability to work more than eight hours per day in the confined quarters of a construction trailer may be required.
Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment that may exceed 50 pounds may be required.
Occasional operation of construction equipment may be required.
Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, establish relationships, and identify home-buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
Follow up consistently and promptly with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.