New Home Advisor - Commerce City

Tri Pointe Homes Holdings, Inc. • Commerce City, CO

5d • Onsite

About The Position

Tri Pointe Homes Colorado is looking for an experienced, enthusiastic individual to join our talented group as a New Home Advisor near Commerce City. This position is responsible for selling homes through optimizing the new home sales and the customer experience in assigned community(ies).

Requirements

• Minimum of 1-year previous sales experience required.
• Knowledge of sales programs, policies, and procedures.
• Current working knowledge of homebuilding and the residential real estate industry.
• Ability to prepare, plan and deliver clear and persuasive sales presentations.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.

Nice To Haves

• Bachelor’s degree preferred.
• Real estate license, if required by state law.
• New home sales experience preferred.

Responsibilities

• Actively tours model homes with prospective buyers and engages in the Company's defined selling process during product tours to deliver an effective sales presentation, including asking multiple closing-related questions and confirming return visits.
• Takes prospective buyers to various homesites within the community, including production homesites, to familiarize them with the community layout, understanding where homes will be built, property lines, and neighboring structures.
• Manages backlog, maintaining strong communication with buyers post-purchase decisions and actively participating in weekly team meetings to provide status updates, identify issues, and collaboratively resolve them across departments to ensure high customer satisfaction.
• Inputs, updates, and utilizes data in the Company's Customer Relationship Management (CRM) system to drive sales activities in assigned communities.
• Explains and processes sales documentation for prospective buyers, including completing the purchase agreement.
• Works collaboratively with other departments and individuals to ensure a seamless process from model home setup to sale close and home delivery.
• Actively participates in traffic driving efforts, including follow-up calls, coordinating, and hosting events.
• Performs necessary follow-up to ensure successful closing of sales in assigned communities.
• Travels to onsite corporate offices weekly to attend division sales rallies and other corporate events.
• Effectively discusses and explains the home building and home buying process to buyers, ensuring they feel knowledgeable and comfortable.
• Proactively communicates and responds professionally and timely to all external and internal stakeholders to drive sales.
• Prepares weekly update reports of prospective customer traffic to management.
• Develops knowledge of competitor policies, programs, pricing, and products, as well as consumer demographics, to define key differentiators for assigned communities and provides feedback to management.
• Monitors and conducts regular visits to competitors to complete competitive market analysis (CMAs), providing feedback to management on market changes.

Benefits

• Competitive medical, dental and vision coverage
• Health Savings Account (HSA)
• Full and limited healthcare Flexible Spending Account (FSA) options
• Dependent care FSA options
• Generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time
• Paid disability, parental and military leave
• Company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances
• 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions
• Adoption assistance
• Fitness assistance
• Tuition assistance
• Worldwide emergency travel assistance
• EAP
• Grief counseling
• Estate/will preparation services
• Additional discounts and supplementary employee-paid benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level