New Construction Operations Manager

Apex Service Partners•New Haven, IN
•$90,000 - $120,000

About The Position

We are seeking a driven, people-focused New Construction Operations Manager to lead and support a growing division. This leader will oversee a team of supervisors and sales professionals while driving operational excellence across workforce planning, scheduling, project execution, team development, and overall business performance. This is an outstanding opportunity for a proven operations leader who enjoys building high-performing teams, creating accountability, improving processes, and delivering results. While experience in construction is helpful, we're ultimately looking for a leader with a strong background in managing people, operations, and performance in a fast-paced environment. We've built our reputation on quality workmanship, exceptional customer service, and a commitment to our employees. We believe great operations start with great leadership, and we're looking for a leader who can positively impact both our people and our performance. This role offers the opportunity to lead leaders, influence strategic decisions, shape operational processes, and play a key role in the continued growth of the business.

Requirements

  • 5+ years of leadership experience overseeing people, processes, or operations.
  • Experience leading managers, supervisors, team leads, or cross-functional teams.
  • Strong background in workforce planning, scheduling, capacity management, or operational execution.
  • Demonstrated ability to build high-performing teams and create accountability.
  • Proven success driving process improvements and operational results.
  • Strong business acumen and ability to make data-driven decisions.
  • Excellent communication, leadership, and organizational skills.

Nice To Haves

  • Experience in construction is helpful
  • MBA a plus

Responsibilities

  • Lead daily operations across the division, ensuring teams are positioned for success.
  • Drive operational consistency, accountability, and process improvement initiatives.
  • Partner with leadership teams to achieve operational and financial goals.
  • Identify opportunities to improve efficiency, communication, and overall business performance.
  • Forecast labor needs and develop workforce plans to support production goals.
  • Manage staffing allocation and resource utilization across teams and projects.
  • Monitor workload distribution, productivity, and operational capacity.
  • Ensure teams have the resources and support needed to execute at a high level.
  • Directly lead a team of supervisors and sales professionals.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Coach, mentor, and develop future leaders within the organization.
  • Support recruiting, onboarding, retention, and employee development initiatives.
  • Oversee scheduling, project timelines, and operational performance.
  • Partner with sales and field leaders to align customer commitments with available capacity.
  • Remove obstacles, solve problems, and help teams operate more effectively.
  • Ensure work is executed safely, efficiently, and to company standards.
  • Monitor labor performance and key operational metrics.
  • Support budgeting and cost-control initiatives.
  • Identify opportunities to improve productivity and profitability.
  • Drive accountability around operational and financial performance.
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