New Car Sales Manager

Arnie Bauer Buick Cadillac GMCMatteson, IL
4d

About The Position

The New Car Sales Manager is responsible for driving sales performance, managing the CRM system, overseeing inventory and marketing efforts, and leading a high-performing sales team. This role ensures profitability and customer satisfaction through effective deal management, team development, and strategic execution. The Sales Manager also plays a vital role in analyzing data, improving closing ratios, and coaching team members to maximize results across all sales channels.

Requirements

  • Previous automotive sales leadership experience required
  • Strong understanding of CRM systems and dealership operations
  • Proven ability to lead and motivate a sales team
  • Excellent communication, coaching, and conflict-resolution skills
  • Data-driven with strong analytical abilities
  • Knowledge of inventory management and marketing strategies

Responsibilities

  • Manage the CRM to ensure accurate tracking of leads and opportunities.
  • Drive daily follow-up activity, mine service drive leads, and analyze closing ratios across all channels.
  • Set sales goals, coach team members through one-on-ones, and provide regular feedback.
  • Identify training needs and implement development plans to boost productivity.
  • Monitor performance in new vehicle sales, accessories, and F&I.
  • Work closely with the finance team to maximize deal profitability and achieve monthly and SFE targets.
  • Manage new car inventory mix, reduce aged units, and coordinate dealer trades.
  • Ensure online listings are accurate and competitive, and align OEM orders with market demand.
  • Collaborate with the marketing team to run campaigns, events, and promotions that drive traffic.
  • Track results and maintain a strong online reputation.
  • Ensure a smooth sales process and resolve any escalations.
  • Monitor CSI scores and implement process improvements to exceed customer expectations.
  • Recruit, train, and support a high-performing sales team.
  • Foster a culture of accountability, recognition, and continuous improvement.

Benefits

  • Competitive Benefits Package for full-time employees
  • Additional Coverage Options – including accident, cancer, and disability insurance
  • 401(k) after 1 year of employment
  • GM Employee Pricing on new car
  • Closed on Sundays
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