New Car Sales Manager

Lunghamer Buick GMC • Waterford, MI

7d

About The Position

Lunghamer Buick GMC is seeking an experienced and driven New Car Sales Manager to lead our new vehicle sales operations. This role is responsible for managing the new car sales team, driving sales performance, ensuring exceptional customer satisfaction, and maintaining strong manufacturer relationships. The ideal candidate is a hands-on leader with proven automotive sales management experience and a passion for developing people and processes.

Requirements

• Minimum 3–5 years of automotive sales management experience , preferably in new vehicle sales
• Proven track record of meeting or exceeding sales and gross profit goals
• Strong leadership, coaching, and team-building skills
• In-depth knowledge of automotive sales processes, desking, and manufacturer programs
• Excellent communication, negotiation, and problem-solving abilities
• Proficiency with dealership CRM and DMS systems
• Valid driver’s license and clean driving record

Responsibilities

• Lead, coach, and motivate the new vehicle sales team to achieve and exceed monthly, quarterly, and annual sales goals
• Desk deals, structure transactions, and ensure profitability while maintaining customer satisfaction
• Monitor daily sales activity, close ratios, gross profit, and inventory turn
• Ensure a high level of customer satisfaction throughout the sales process
• Handle escalated customer concerns professionally and effectively
• Promote a transparent, ethical, and customer-first sales culture
• Manage new vehicle inventory levels, aging, and merchandising
• Work with GM programs, incentives, and pricing strategies to maximize market competitiveness
• Coordinate with the GSM and inventory managers on ordering and allocation
• Recruit, train, and develop sales consultants
• Conduct regular performance reviews, coaching sessions, and sales meetings
• Implement sales processes and best practices to improve efficiency and results
• Ensure compliance with dealership policies, state regulations, and manufacturer standards
• Maintain accurate sales documentation and reporting
• Collaborate with F&I to ensure smooth deal flow and compliance

Benefits

• Competitive salary plus performance-based commission/bonus
• Medical, dental, and vision insurance
• 401(k) with company match (if applicable)
• Paid time off and holidays
• Employee vehicle purchase and service discounts
• Opportunities for career growth within the Lunghamer Automotive Group

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed