New Car Sales Manager

Northfield•Northfield, IL

4d•$120,000•Onsite

About The Position

Fields Volvo Northfield is looking for an experienced New Car Sales Manager who knows how to lead, coach, hold a team accountable, and consistently produce results. This is not a position for someone who simply wants a management title. We are looking for a proven automotive leader who understands how to desk and structure deals, manage gross and volume, develop Sales Consultants, drive CRM activity, and create an exceptional customer experience. If you are currently a successful New Car Sales Manager, GSM, or experienced automotive leader looking for a better opportunity with a respected, family-owned organization, we want to hear from you. Fields Auto Group is family-owned and operated, and our culture is built around the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe our employees are our greatest asset. We invest in training, recognize strong performance, promote from within, and expect our leadership team to create an environment where talented people can succeed. At Fields Volvo Northfield, you will have the opportunity to lead a sharp, dedicated sales team while representing a premium automotive brand and delivering the level of service our customers expect.

Requirements

Previous automotive dealership management experience, preferably as a New Car Sales Manager or GSM
A demonstrated history of achieving sales, gross profit, and customer satisfaction objectives
Strong knowledge of automotive deal structure, negotiations, and profitability
Proven ability to recruit, coach, develop, and retain Sales Consultants
Strong understanding of CRM systems, internet leads, follow-up, and sales processes
The ability to lead by example and hold others accountable
Excellent communication, organizational, and problem-solving skills
A professional presence and commitment to delivering a luxury customer experience
A strong reputation for integrity, professionalism, and teamwork
A clean and valid driver's license and clean driving record
Willingness to submit to a pre-employment background check and drug screen

Nice To Haves

Experienced Sales Consultants with exceptional sales records and demonstrated leadership ability may also be considered.

Responsibilities

Lead, coach, motivate, and hold the Sales Team accountable to performance standards
Desk and structure new-vehicle deals while protecting profitability
Work directly with Sales Consultants to improve closing ratios, gross profit, follow-up, and overall performance
Develop Sales Consultants through consistent coaching, training, and one-on-one accountability
Monitor CRM activity, lead follow-up, appointments, showroom traffic, and sales performance
Assist with negotiations and closing difficult or complex deals
Build strong relationships with customers and create repeat and referral business
Maintain a high level of customer satisfaction and address escalated customer concerns professionally
Conduct regular sales meetings, training, and lot walks
Work closely with the General Manager and leadership team to achieve departmental objectives
Ensure dealership processes and standards are consistently followed
Help create a positive, professional, competitive, and team-oriented sales environment