Automotive Product Specialist/Greeter

Fidelity Dealer Services•Springfield, PA

About The Position

The New Car Delivery Product Specialist provides support throughout the sales process without closing the sale. The role assists the Sales Department with greeting customers and presenting products, and supports customers after a sale by helping with delivery and demonstrating key vehicle features. The specialist also introduces customers to dealership personnel and helps ensure every guest receives the highest level of customer service. Compensation is an hourly rate plus bonuses. The company describes itself as a family-owned automotive services organization focused on customer service and lasting relationships with customers and employees. It promotes a positive workplace atmosphere based on treating customers and colleagues as one would like to be treated.

Requirements

  • High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Assist the Sales Department in greeting customers and presenting products.
  • Assist with the delivery process after a sale is completed.
  • Introduce customers to dealership personnel.
  • Demonstrate key vehicle features to new owners.
  • Ensure every guest receives the highest level of customer service.

Benefits

  • Hourly rate plus bonuses.
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