New Business Representative

Heidi • Toronto, ON

1d • Onsite

About The Position

Heidi is building an AI Care Partner that works alongside clinicians to make healthcare needs more continuous and deeply human. This role will own high-intent inbound demand and convert interest into qualified pipeline for the Canadian sales team. The representative will run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up. They will deconstruct how medical practices operate, identify pain points, and diagnose where Heidi creates real value. The role involves qualifying and routing opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships. A deep product mastery is required to answer questions in the moment. Maintaining clean notes, clear context, and strong handoffs is essential. The representative will continuously improve how the company qualifies, messages, and responds to inbound demand as volume and complexity increase.

Requirements

• Priority one is a hard worker. Someone who shows up early, stays late when needed, and takes pride in outworking the market
• Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
• Relentlessly curious. You want to understand how things really work, not just follow a checklist
• Motivated by ownership, growth, and uncapped upside
• Energized by responsibility rather than structure
• Clear communicator who can think on their feet and hold their own in real conversations
• Comfortable with ambiguity and excited by building something, not inheriting something
• Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you

Nice To Haves

• Experience in healthcare or SaaS is helpful but not required
• Attitude, work ethic, and learning velocity matter more than years on a resume

Responsibilities

• Own high-intent inbound demand and convert interest into qualified pipeline for the Canadian sales team
• Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up
• Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value
• Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships
• Build deep product mastery so you can answer questions in the moment, not defer or deflect
• Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream
• Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase

Benefits

• Healthcare, Dental, Vision benefit options
• 401k with 3% match
• Personal development budget of $500 per annum
• Become an owner, with shares (equity) in the company
• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
• The opportunity to fast track your startup career!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed