New Accounts Specialist 2

Cornerstone Home Lending•Sweetwater, TX

2d•Onsite

About The Position

We are searching for a full-time New Accounts Specialist II to join our team! You’ll be on the front end of working for an innovative community bank with commercial lending, a mortgage lending leader, and a digital deposit bank covering over 40 states. Success in this job relies on your time management skills, organization, and positive attitude.

Requirements

Strong attention to detail
2-4 years of direct experience as a Personal Banker or similar financial services position.
Strong Customer service skills
Cash handling experience
Intermediate Excel skills (at minimum)
Must be a self-starter and able to demonstrate problem-solving and critical-thinking skills
Quick learner and adaptable
Excellent interpersonal and relationship-building skills
Effective oral and written communication skills

Responsibilities

Provide retail banking services to clients both in person and over the phone.
Using your strong financial acumen, you will provide suggestions and solutions to our clients including account openings, consumer lending, and money market products, while focusing on the client’s financial goals.
Demonstrate strong customer service through attentiveness, listening and connecting with customers, and processing transactions quickly and accurately while providing a positive banking environment.
Assist customers with debit card maintenance, creating and printing of debit cards.
Assist with digital banking needs, answer phones, and provide general financial services information.
Act in accordance with all required banking and regulatory requirements.
Process all necessary banking transactions including deposits, withdrawals, transfers, loan payments, GL tickets, originate wires, cashier’s checks, savings bonds, etc.
Successfully balance teller drawer daily and maintain and balance ATM as necessary.
Compile information and documentation for stop pays, account closings, and input information to the system.
Perform work under some supervision. Handles moderate issues and problems and refers more complex issues to higher-level staff. Possesses working knowledge of the subject matter.